Data Protection Policy

o999 Privacy Policy — Our Firm Commitment to Protecting Your Data

At o999, every piece of information you share is a trust we take seriously. This Privacy Policy clearly explains what data is collected, why it is collected, and how it is kept secure — written in plain language for every user.

Last Updated: January 1, 2026
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Encrypted
SSL-Secured Data
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Never Sold
Data Not Shared with Third Parties
GDPR Compliant
International Standards
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Your Control
Right to Erasure

Why o999 Is your information safe?

We don't just make promises — we back your privacy with technology and policy.

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SSL Encryption Protection

Every transaction and personal detail on the o999 platform is protected by 256-bit SSL encryption. Your data is kept fully encrypted using bank-grade security.

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Data Is Never Sold

Your name, mobile number, and personal details are never sold to third parties. Protecting user trust is the cornerstone of the o999 Privacy Policy.

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Secure Data Storage

All user data is stored on secured servers. Regular security audits are conducted, and firewalls along with multi-layer protection are in place to prevent unauthorized access.

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Full User Control

At o999, you can view, correct, or request deletion of your stored data at any time. You have full control over your personal information.

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Cookie Transparency

We are fully transparent about our use of cookies. Your consent is obtained for analytics cookies beyond those that are essential. You can update your cookie settings at any time.

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GDPR Compliant

O999 adheres to international data protection standards. User privacy is upheld in accordance with GDPR principles — the same framework followed by leading technology companies worldwide.

By using the o999 platform, you fully accept this Privacy Policy. We are always committed to protecting your privacy.

1Introduction

O999 (bundles.xyz) is an online gaming platform serving users in Bangladesh. We take the privacy of our users seriously. This Privacy Policy clearly outlines what information o999 collects, how it is used, and how it is kept secure.

This policy is written in plain language so every user in Bangladesh can easily understand it. For any questions regarding your privacy, feel free to contact our support team directly.

This Privacy Policy is supplementary to o999's Terms and Conditions and applies alongside them. By registering on the platform or using any of its services, you are considered to have agreed to this Policy.

2Data Collection

O999 collects only the information that is necessary — nothing more. We gather data in two ways: directly from you (when you fill out a form) and automatically (as you use the platform).

Information you provide directly:

  • Full Name & Date of Birth
  • Mobile Number & Email Address
  • Full Address & District
  • National ID or Passport Number (for KYC verification)
  • Payment details (bKash/Nagad/Rocket number)

Automatically Collected Information:

  • IP Address & Device Information
  • Browser Type & Operating System
  • Platform session times and page visit history
  • Gaming Activity & Transaction History
  • Cookie & Session Data
We never store your bank account number, card number, or full payment details. All payment processing is handled exclusively through secure third-party gateways.

3Data Usage

Data collected by o999 is used for specific, limited purposes. The table below provides a full breakdown of how your information is used:

Data Types Purpose of Use Legal Basis
Identity Information Account Registration & Verification Contractual Requirements
Contact Information Customer Support & Important Notices Legitimate Interest
Payment Information Deposit & Withdrawal Processing Contractual Requirements
Gaming History Service Improvement & Fraud Prevention Legitimate Interest
Technical Data Security & Platform Improvement Legitimate Interest
KYC Documents Age & Identity Verification Legal Obligation

Your information is never shared with third parties for marketing or advertising purposes. o999 always obtains your consent before sending any promotional communications.

4Data Retention

O999 retains your data only for as long as necessary. All information is stored while your account remains active. After account closure, certain data may be retained for a defined period to meet legal obligations.

  • Identity & contact information — retained for up to 5 years after account closure.
  • Transaction history — retained for up to 7 years as required by law.
  • KYC documents — retained for 5 years after account closure.
  • Gaming history and logs — retained for a maximum of 2 years.
  • Cookie data — cleared after the session ends or after a maximum of 1 year.

Once the retention period expires, data is permanently deleted or anonymized so that no individual can be identified.

5Data Sharing

O999 never sells your personal information. However, limited data may be shared in specific circumstances:

  • Payment Providers: Minimal necessary information is shared with bKash, Nagad, or Rocket solely for processing transactions.
  • Technology Partners: Limited technical data may be shared with cloud service providers and cybersecurity firms for platform operations.
  • Legal Authorities: Data may be disclosed when required by a court order or government directive.
  • Fraud Prevention: Regulatory authorities may be notified in cases of suspected money laundering or fraud.
All third-party partners operate under strict confidentiality agreements and are prohibited from using your data for any purpose beyond what o999 has authorized.

6Cookie Policy

Cookies are small text files stored in your browser. o999 uses the following types of cookies:

  • Essential Cookies: Required for login sessions and platform security. Without these, the platform cannot function properly.
  • Functional Cookies: To remember your preferences and language settings.
  • Analytics Cookies: Understanding usage patterns to improve the platform. Active only with your permission.

You can disable non-essential cookies at any time through your browser settings. Note that some features may become limited as a result.

7Data Protection

O999 follows the highest industry standards to protect your data. Our security framework includes:

  • 256-bit AES encryption in transit and at rest.
  • Multi-Factor Authentication (MFA) available.
  • 24/7 security monitoring and intrusion detection.
  • Regular penetration testing and vulnerability assessments.
  • Mandatory data protection training for all staff.
  • A process to notify users within 72 hours of a detected data breach.

That said, no organization can guarantee 100% security on the internet. We strongly encourage you to keep your password strong and never share it with anyone.

8Your Rights

Under the o999 Privacy Policy, you are entitled to the following rights, guaranteed in accordance with international data protection law and GDPR principles:

  • Right to Access: To find out what information we hold about you, please submit a request to our support team.
  • Right to Rectification: You may request corrections to inaccurate or incomplete information at any time.
  • Right to Erasure: Under certain conditions, you may request the complete deletion of your data.
  • Right to Restrict Processing: In certain cases, you can request that the processing of your data be restricted.
  • Right to Portability: You can receive a copy of your data in a machine-readable format.
  • Right to Object: You may object to certain types of data processing at any time.
  • Right to Withdraw Consent: You may withdraw any previously given consent at any time.
Rights requests are typically processed within 30 days. For complex requests, it may take longer — in which case you will be informed in advance.

9Minor Protection

The o999 platform is strictly for users aged 18 and above. We do not knowingly collect information from minors. Age is verified at registration, and KYC documents may be requested where necessary.

If a minor has accidentally created an account, their guardian can contact our support team and the account along with all associated data will be promptly deleted. We are fully committed to protecting minors at all times.

10Third-Party Links & Services

The o999 platform uses certain third-party services, such as payment gateways. These third parties operate under their own privacy policies, which are outside o999's control.

  • The privacy policies of payment providers (bKash, Nagad, Rocket) apply independently.
  • Game software providers operate under their own data policies.
  • O999 is not responsible for any data breaches caused by third parties.
  • We recommend reviewing the privacy policies of any third-party services before using them.

11Policy Updates

O999 reserves the right to update this Privacy Policy, in part or in full, at any time. Users will be notified via an in-platform alert upon their next login whenever significant changes are made.

You can check the "Last Updated" date at the top of this page to see when changes were last made. Continued use of the platform after any update constitutes acceptance of the revised policy. We recommend visiting this page regularly to stay informed.

12Contact

For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact our data protection team:

  • Email: [email protected] (typically responded to within 24 hours)
  • Live Chat: Log in to the platform and chat with us directly
  • Support available 24/7, 7 days a week
Your privacy is our top priority. If you have any concerns, don't hesitate to reach out — we're always here to help.

About the Privacy Policy FAQ

Answers to the questions our users ask most.

Absolutely not. o999 never sells your personal data to any third party. Only limited information may be shared for payment processing or legal compliance — and strictly under confidentiality agreements.

Yes, you have the right to request deletion of your data. However, certain information (such as transaction history) must be retained for a specified period due to legal obligations. Contact our support team for full details.

No. o999 does not store full card numbers or sensitive bank account details. All payments are processed through secure third-party gateways.

Yes, absolutely. In the event of a data breach, we follow a procedure to notify affected users within 72 hours. Immediate steps are taken to contain the issue and restore security.

Disabling essential cookies may cause issues with login and session management. Turning off analytics cookies, however, will not affect core functionality. You can manage cookie preferences from your browser settings.
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On a Secure & Transparent Platform Join Now!

Enjoy a world-class gaming experience on o999 with your privacy fully protected. Register for free today.

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